Terms and Conditions - Lawn Mowing Victoria
Welcome to Lawn Mowing Victoria. By engaging our services, you agree to abide by the following Terms and Conditions. Please read them carefully to understand your rights and obligations.
Service Agreement
These terms outline the scope of our services, payment terms, customer obligations, liabilities, and other essential aspects governing our relationship.
Scope of Services
We provide professional lawn mowing services, including:
- Regular Lawn Mowing: Scheduled mowing to maintain your lawn's health and appearance.
- Edge Trimming: Precision edging along pathways, driveways, and garden beds.
- Debris Removal: Clearing grass clippings and other debris post-mowing.
- Additional Landscaping Services: Such as weed control and fertilization upon request.
Service Scheduling
Services are typically scheduled on a weekly or bi-weekly basis, depending on your lawn’s needs and your preferences.
- Scheduling Flexibility: Adjustments to the service schedule can be made with a 48-hour notice.
- Cancellation Policy: Cancellations made less than 24 hours before the scheduled service may incur a fee.
Payment Terms
Payment for our services is structured to ensure transparency and convenience for our clients.
Payment Methods
We accept various payment methods for your convenience, including:
- Bank Transfer
- Credit/Debit Cards
- Cash Payments
- Online Payment Platforms
Invoicing and Payment Due Dates
Invoices are issued on a monthly basis and are due within 14 days of receipt.
- Late Payments: A late fee of 5% may be applied to overdue invoices.
- Disputed Charges: Any disputes regarding invoices must be reported within 7 days of receipt.
Customer Obligations
To ensure the effective provision of our services, customers are required to adhere to certain obligations.
Access to Property
Customers must provide clear access to the areas where lawn mowing services are to be performed.
- Ensure gates and barriers are open during scheduled service times.
- Provide information on any restricted areas or specific instructions.
Customer Responsibilities
Customers are responsible for:
- Removing obstacles such as toys, furniture, or other items from your lawn.
- Informing us of any known hazards, such as hidden objects, sharp tools, or toxic plants.
- Ensuring pets are secured or removed from the mowing area during service.
Liability and Insurance
Lawn Mowing Victoria is committed to maintaining high standards of service and safety. However, there are certain liabilities and insurance coverages to be aware of.
Damage to Property
While we take every precaution to prevent damage, accidental damage to property may occur. In such cases:
- Customers must notify us immediately of any damage.
- We will assess the damage and work towards a fair resolution.
Insurance Coverage
We hold comprehensive insurance to cover liabilities arising from our services, including:
- Public Liability Insurance
- Worker’s Compensation Insurance
Termination of Service
Either party may terminate the service agreement under certain conditions, as outlined below.
Termination by Customer
Customers may terminate the agreement by providing a written notice of 30 days in advance.
- No termination fees will be charged if the notice period is adhered to.
- Services will continue until the end of the notice period.
Termination by Service Provider
We reserve the right to terminate services under the following circumstances:
- Non-payment of invoices beyond the stipulated due dates.
- Violation of service terms or engaging in unlawful activities.
- Recurrent issues with access or customer cooperation.
Changes to Terms
Lawn Mowing Victoria may update these Terms and Conditions from time to time. Customers will be notified of significant changes via email or postal mail.
- Continuing to use our services after changes implies acceptance of the new terms.
- Customers are encouraged to review the Terms periodically.
By engaging with Lawn Mowing Victoria, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.
